Fix companion limits, errors, or unapplied changes

Resolve a missing response, a rejected proposal, or a plan that did not change.

Help Center

Troubleshooting

No answer

The companion needs an internet connection and is limited to travel-related requests. Free accounts also have a daily request limit. Try again after the connection returns, wait for the limit to reset, or make the request shorter and more specific.

The suggestion did not change the trip

Built-in companion changes stay in a proposal until you choose Apply. If applying fails, refresh the trip and check whether another device or collaborator changed the same item. Ask the companion again using the current day and exact stop name.

A connected assistant changed something unexpected

Outside assistants use their own interface and can write directly through the connection. Review the affected trip, correct or remove the change, and revoke that connection from Settings if you no longer trust the client or anyone may have seen its URL.

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