Sign in, verify your email, or reset a password

Create and verify an account

You can use email and password, Google, or Apple when that provider is available. A password must be at least 10 characters. New email-and-password accounts receive a verification link that is valid for 24 hours.

Reset a password

• Choose Forgot password on the sign-in screen.
• Enter the account email and open the reset message. The link is valid for one hour.
• Choose a new password with at least 10 characters, then sign in again.

If sign-in still fails

Use the same method you used when the account was created. If Navio says the email belongs to another sign-in method, try Google, Apple, or email and password as appropriate. Check spam for verification and reset messages, and request a new link when an old one has expired.

For privacy, the sign-in screen does not confirm whether an email has an account. Contact support from that address if you remain locked out.