Account & billing
Where to manage Premium
- For a subscription purchased on the web, open Settings, then Billing. You can schedule cancellation at the end of the current period or keep a cancellation from taking effect.
- For a subscription purchased on iPhone or Android, manage or cancel it through the App Store or Google Play account that made the purchase.
- Use Restore purchases in the mobile Billing screen when an active store purchase is not reflected in Navio.
Trial and cancellation
The 14-day free trial belongs to Premium Annual. Cancel before the trial ends to prevent the next annual renewal. After cancellation is scheduled, Premium remains active through the displayed trial or billing-period end.
Receipts and history
Web charges appear in Navio's billing history when available. App Store and Google Play charges remain in the purchase history for that store. If a charge looks wrong, contact support@naviotravel.com with the account email, date, amount, and payment provider. Do not send a full card number.
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